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You are advised not to instruct a contractor directly except in the event of a genuine emergency, as the landlord may not agree with other reasons for a call out and therefore the liability to pay the contractor may remain with you. For the avoidance of doubt we would define an emergency as serious maintenance matters that endanger health or safety.
If you smell gas – immediately call National Grid on 0800 111 999 before instructing a Gas contractor
Having bought a house through Lawlors Elite Homes: which in itself was a straight forward, positive experience, I was contacted by Sophie at Lawlors Lettings in Loughton asking whether I'd like their help in letting it. It was helpful to be able to transact almost entirely on-line; I got a couple of clauses added to the contract and the whole transaction was smooth, easy and simple. I've needed to chase up on a couple of trivial matters and each time, Sophie has been very helpful, a total delight to work with. I'd happily work with Lawlors Lettings (Loughton) again & am very happy to date.